Customer Service Unit

Mactec also ensures 360° degree customer service for Technical Assistance and provides spare parts, ensuring the reliability and continuity of system operations

To accompany the customer through the years and extend the longevity of the equipment, Mactec has thought out a dedicated Customer Service Unit.

Mactec sees the customer as a partner and works with him to ensure full line productivity with a view to helping control the customer’s costs and protecting the investment made.

Mactec delivers day-to-day support for the quick resolution of problems, so production lines can run without downtime and delays.

This unit is exclusively dedicated to the care of the customers and provides the following services:

  1. Assistance
  2. Spare Parts
  3. Maintenance Service Program